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AMBER GITTINS Based in beautiful Mount Gambier, South Australia

Please don't hesitate to get in touch with me, I'd love to hear from you.   ambergittinsart@gmail.com

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FAQ

1.  Do you take commissions?

I'm currently taking on commissions, if you're wanting a commission piece painted please email me at ambergittinsart@gmail.com to discuss further. I can email an Information Commission Sheet on request.

2.  How can I be the first to know when new paintings are available?

The best way to find out about new releases is to follow me on Instagram or Facebook. Unfortunately, I am not able to contact people individually to let them know when I’ve added new work.

3.  What medium do you use?

I love to use Acrylic paint, I love the fast drying nature of the paint as I tend to work quite quickly with my brushstrokes.

4.  What are your finishing techniques?

I paint all my sides so that the picture continues around the edge of the canvas this gives it a completed look. I do not leave my sides white. I hang a brass wire across the back which is attached to D-Rings that are attached within the inside of the wood frame. I prefer this method as it makes the painting sit totally flush against your wall. If you would prefer a different hanging method please email me before purchasing to discuss.

5.  Do you ship internationally?

YES for sure!!! I certainly do offer free shipping worldwide on all my original paintings. There is a $20 international shipping fee for my prints.

6.  Important original painting shipping information. Within Australia large original stretched paintings are packed very carefully in custom made sturdy cardboard boxes with layers of bubble wrap, they will come ready to hang on your wall. The canvas paper paintings are carefully rolled, wrapped in tissue paper and bubble wrap and mailed in a sturdy mailing tube.

IMPORTANT: Please note if you are outside of Australia (International orders) please use this coupon code when purchasing an 'original painting' at checkout:  SHIPTOYOU   (If I am having a sale at the time of purchasing then just use the sales coupon code so you get your discount). The original artwork will need to be taken off its stretcher bars and rolled in a mailing tube for transit. This is the safest way to ship your painting overseas. Make sure you use the coupon code (if purchasing an original painting, not a print) SHIPTOYOU at checkout as this will give you a 10% discount, this discount should help cover your restretching costs. Handy hint: Get a few stretching quotes from different framers in your area, just to make sure your getting a great deal!

Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser. Also please understand that I will insure each artwork for the full price and cannot reduce the insurance price to suit your countries import tax laws.

All original artworks are shipped within 1-3 business days of purchase. You will receive a tracking number via email once your order has been shipped. Orders sent within Australia usually arrive within 10 days from the date of shipping. For international orders, please allow approximately 1-3 weeks for your original artwork to arrive.

Please email me if you have any other questions in regards to shipping.

7.  Important print shipping information. 

Free shipping within Australia!

For international orders (outside of Australia): there will be a $20 postal shipping charge, please make sure you select the 'international shipping' listing when purchasing.

The A3 prints will come flat and are packed very carefully with sturdy cardboard to protect them. The larger 50x70cm and A1 prints are carefully rolled, wrapped and mailed in a sturdy mailing tube.

Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser.

Time frame: All prints are professionally made to order, they generally take up to 7 working days to produce and then will be shipped. I will inform you once they are leaving my studio. Orders sent within Australia usually arrive within 10 days from the date of shipping. For international orders, please allow approximately 1-3 weeks from the date of shipping for your prints to arrive.

Please email me if you have any other questions in regards to shipping.

8.  How can I purchase a painting?

All paintings are for sale through this website. If a painting has sold, it will be marked ‘SOLD’ on the top left of each image. Once you have decided on a painting you add it to your cart and follow the prompts to the checkout. I accept credit or debit card and pay pal.

If you are an international collector please use this code when purchasing original artwork (not prints) SHIPTOYOU (If I am having a sale at the time of purchasing then just use the sales coupon code so you get your discount). Also your painting will need to be shipped rolled as this is the safest option for your artwork.

If you are in Australia I can also accept payment via direct deposit into my nominated bank account. Please email me first if you would like to do direct deposit before purchasing so I can email you the details for payment. Once funds are in my account the artwork will be shipped/couriered.

9.  What’s your return/exchange policy?

All painting and print sales are final, no returns or exchanges due to the fragile nature of the artworks. So I cant stipulate this enough that you please double check size etc is definitely what your after before purchasing. If you want to see what it is going to look like in your room before you purchase, you can email me a front on photo of the entire wall and I will email you back an image with the painting on your wall. Try and get the entire wall in with good lighting in your photo so you get a true representation and keep the photo front on, I can't do walls on an angle. Also send me the wall dimensions so I can position the painting to size.

The only exception on returns is for original paintings only, that would be if in the unlikely event that your original artwork is damaged during shipping, then you must please contact me as soon as you receive this artwork with photographs of the damaged goods so we can discuss further.

Please note the colours you see on your screen may be different to the final painting. I try to replicate them as closely as possible but there still may be slight discrepancies as I have no control over your own screen settings. Please email me directly ambergittinsart@gmail.com prior to purchase with any questions or concerns.

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© 2020 by Amber Gittins