Contact

AMBER GITTINS

Based in beautiful Mount Gambier, South Australia

Please don't hesitate to get in touch with me, I'd love to hear from you. 

ambergittinsart@gmail.com

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FAQ

1.  Do you take commissions?

I'm currently taking on commissions, if you're wanting a commission piece painted please email me at ambergittinsart@gmail.com to discuss further. I can email an Information Commission Sheet on request.

2.  How can I be the first to know when new paintings are available?

The best way to find out about new releases is to follow me on Instagram or Facebook. Unfortunately, I am not able to contact people individually to let them know when I’ve added new work.

3.  What medium do you use?

I love to use Acrylic paint, I love the fast drying nature of the paint as I tend to work quite quickly with my brushstrokes.

4.  What are your finishing techniques?

I paint all my sides so that the picture continues around the edge of the canvas this gives it a completed look. I do not leave my sides white. I hang a brass wire across the back which is attached to D-Rings that are attached within the inside of the wood frame. I prefer this method as it makes the painting sit totally flush against your wall. If you would prefer a different hanging method please email me before purchasing to discuss.

5.  Do you ship internationally?

Woohoo!!! I offer free shipping worldwide.

Within Australia original paintings are packed very carefully in custom made sturdy cardboard boxes with layers of bubble wrap, they will come ready to hang on your wall.

IMPORTANT: Please note if you are outside of Australia (International orders) please email/message me first before purchasing. The artwork will need to be taken off its stretcher bars and rolled in a mailing tube for transit. This is the safest way to ship your painting overseas. 

Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser. Also please understand that I will insure each artwork for the full price and cannot reduce the insurance price to suit your countries import tax laws.

Prints will be very carefully packaged and sent flat for the smaller pieces and rolled in a mailing tube for the larger prints.

All artworks are shipped within 1-3 business days of purchase. You will receive a tracking number via email once your order has been shipped. Orders sent within Australia usually arrive within 10 days from the date of shipping. For international orders, please allow approximately 1-3 weeks for your artwork to arrive.

Please email me if you have any other questions in regards to shipping.

6.  How can I purchase a painting?

All paintings are for sale through this website. If a painting has sold, it will be marked ‘SOLD’ on the top left of each image. Once you have decided on a painting you add it to your cart and follow the prompts to the checkout. I accept credit or debit card and pay pal. If you are an international collector please email me first before purchasing, your painting will need to be shipped rolled.

If you are in Australia I can also accept payment via direct deposit into my nominated bank account. Please email me first if you would like to do direct deposit before purchasing so I can email you the details for payment. Once funds are in my account the artwork will be shipped/couriered.

7.  What’s your return/exchange policy?

All paintings are final sale, no returns or exchanges. So I cant stipulate this enough that you please double check size etc is definitely what your after before purchasing. If you want to see what it is going to look like in your room before you purchase, you can email me a front on photo of the wall and I will email you back an image with the painting on your wall. Try and get good lighting in your photo so you get a true representation and keep the photo front on, I can't do walls on an angle. Also send me the wall dimensions so I can position the painting to size.

The only exception on returns would be if in the unlikely event that your artwork is damaged during shipping, then you must please contact me as soon as you receive this artwork with photographs of the damaged goods. We will then need to discuss the matter further.

Please note the colours you see on your screen may be different to the final painting. I try to replicate them as closely as possible but there still may be slight discrepancies as I have no control over your own screen settings. Please email me directly ambergittinsart@gmail.com prior to purchase with any questions or concerns.

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© 2019 by Amber Gittins