For All Enquiries
Feel free to get in touch!
I’d love to hear from you.
AS FEATURED IN..... Art Edit Magazine, Home Design Magazine, Singapore Business Times
1. Do you ship originals internationally?
YES I do! Free worldwide shipping - fully insured in transit.
Artworks are shipped within 1-3 business days of purchase. Allow approx 10 days for delivery. International orders, please allow approximately 1-3 weeks for your artwork to arrive.
If you are outside of Australia your painting will be taken off its stretcher bars and carefully packed in a sturdy tube for transit.
Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser. Also please understand that I will insure each artwork for the full price and cannot reduce the insurance price to suit your countries import tax laws.
2. Print Information.
Prints are made to order and will come direct from my Sydney based boutique fine art print studio.
Free worldwide shipping.
Time frame: Allow up to 3-5 days for printing, plus shipping times.
Paper prints will come rolled in a tube. A4 and A3 gift packs will be sent in a sturdy flat mailer.
Prints will come unframed.
EXTRA IMPORTANT: for international print orders any taxes and duties due upon delivery are the sole responsibility of the purchaser. Please check with your local customs authority for further information prior to placing an order.
3. Gift Cards.
To purchase a gift cards. View the gift card page. Select an amount, enter the recipient's details, set when you want the card delivered, and pay. After completing checkout, you receive an email confirmation about the purchase. Tip, you can buy gift cards for yourself.
Tip: You can buy gift cards for yourself.
How do gift card recipients get their cards? The gift card recipient gets an email with the subject line "You just got a gift card from Michael Jones" (with the relevant name). Their unique gift card code appears in the email.
How do recipients redeem gift cards at checkout? To redeem the card, the recipient heads over to this website and finds items to purchase. During payment, they select the Redeem a gift card option and enter their unique gift card code.
What happens if the order total is more than the remaining gift card value? If the sale is worth more than the value of the card, customers can pay for the remaining cost using the other payment methods.
What happens if the order total is less than the gift card value? Any amount left over after making a purchase can be used in future purchases. For example, if a customer has a $100 gift card and spends $25, they can use the remaining $75 in future when shopping on the site.
4. What’s your return/exchange policy?
All sales are final, no returns or exchanges due to the fragile nature of the artworks. In the unlikely event that your original artwork is damaged during shipping, then you must please contact me within 24 hours of receiving this artwork with photographs of the damaged goods so we can discuss further.
5. Monitor colours
Please note that the colours in the artworks may differ slightly to the colours you are seeing on your monitor.